Answered on: November 22, 2019

Client

Where is the nearest Car Hire location to Bristol Royal Infirmary?

Agent

During the booking process once you have entered your search criteria, you will see car photos (results). At the top right hand side is a drop down filter, choose "SORT BY DISTANCE”. This will shuffle the available cars based upon nearest, with a small map. The specified distance above the map is the distance from the inserted desired location to the location of the nearest supplier. Click on the little map to expand and the exact address/location will be shown.

Agent

Our nearest location to the BRI is in Rupert Street, as you can see from the link. Less than 200 yds away.

Client

Can I get added insurance to cover the £1000 excess with Dollar

Agent

Yes, you can, you will be offered it once you have chosen the car, at STEP3

Client

Is the excess insurance the AXA cover mentioned?

Agent

yes, it will cover your excess

Client

And would this cover me completely for any claims for damage by the car hire company

Agent

yes... here is more info: - Reduce your liability. Most car hire suppliers have excess of between £200-1500. If the car was damaged or stolen (for example) you would be liable to pay the excess amount. With the AXA Damage Refund Insurance this should cover your excess requirements. You can check the size of each suppliers excess amount by clicking on the link ¨ IMPORTANT INFORMATION ¨ next to each car photo. Each car supplier may have a different excess amount, so try a few different links. With the AXA Damage Refund Insurance you do NOT need to buy additional insurance at the desk. If there is damage to the car or it is stolen, the car hire supplier will keep the excess to cover the costs, which you can claim back in full with Damage Refund Insurance. What's covered Damage & theft excess refund Tyres, windows, mirrors & wheels Roof, undercarriage & misfuelling Administration charges Key cover & personal possessions This policy is underwritten by INTER PARTNER ASSISTANCE SA, member of the AXA Assistance Group, Avenue Louise 166, 1050 Brussels, Belgium. This insurance is the most comprehensive available and likely to be cheaper than any insurance offered at the desk.

Client

And if there were a claim is this sorted between the car hire firm and insurance company so I would not have to be involved. or does the hire company claim against me and then I claim with AXA? That would be a hassle

Agent

you have to claim it back

Client

Thanks for your help, bye

Agent

thank you